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Fabrice Grinda

Internet entrepreneurs and investors

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Fabrice Grinda

Internet entrepreneurs and investors

Month: January 2026

Fireside with a VC with Andrew Romans

Fireside with a VC with Andrew Romans

I had a great chat with Andrew Romans about the state of VC.

We discuss:

  • Valuations of AI Seed to Series A startups
  • All things market places, take rates, valuations, exits
  • Secondaries, how to sell, when and how much
  • Take rates and how to layer revenue on a marketplace
  • Why the seed VC market outperforms the growth market

In addition to the above YouTube video, you can also listen to the podcast on Spotify.

Transcript

Fabrice Grinda: So it for us, selling at IPO or after the lockup expires is would’ve been the best decision every single time, basically. Also, we didn’t happen to be in the companies that were like these infinite compounders once they were public. When the opportunity came to sell a company that was very overvalued doing it was almost every time the right choice, right?

There’s almost never a moment where I regretted selling 50% even when the company kept doing well. On a go forward basis. So take the liquidity when it when you can, when you’re an early stage investor. Because DPI is valued by your LPs, it helps them to reinvest in the fund. And because we’re compounding at 30% IRR, it’s faster than the about public markets are compounding.

So you’re better off reinvesting.

Andrew Romans: Hello and welcome to Fireside with VC. My name is Andrew Romans, and today we are with Fabrice Grinda, a famous entrepreneur turned VC with FJ Laps. Fabrice, nice to see you.

Fabrice Grinda: Thank you for having me.

Andrew Romans: Yeah. Last time I saw you, you were presenting at our global VC demo Day in New York, which was great. It’s been a few years since we’ve met in person.

So Fabrice you guys are doing FJ Labs, is doing what I think you call angel investing at scale, and you had two very successful companies. Unless I’m missing a whole string of others. Maybe mention quickly what those were, and then we’ll transition into what you’re doing now and what you’re learning.

Fabrice Grinda: I built actually more than two venture backed businesses, but the two successful ones were Zingy, which was a big mobile content company in the us. It was the back of the early two thousands. It was a ringtone business. It grew from zero to 200 million in revenues in four years with no VC funding actually, because there was no VC funding available, in ’01 or ’02, and built the old fashioned way on profits.

And I sold that. And for 80 million in 2004 before we fully scaled and did very well. And then in 2006, I ended up building a company called OLX, which to this day is the largest classified site in the world. A company with 11,000 employees in 30 countries, over 300 million units a month. And it’s the leading classified site in Brazil, all Latam and Ukraine, Poland, Romania, all the eastern Europe in the Middle East, and India and Pakistan and all Southeast Asia.

It’s a huge company. Which I sold to NASCAR’s process in 2013. And in 2013 went on to build FJ Labs.

Andrew Romans: What’s interesting about that, and what I think is relevant too for founders that wanna work with you guys or VCs is that, you look at Craigslist and you think, what idiot made this interface could they make this any clunkier?

Like they’re doing it on purpose. And then of course they didn’t execute across Southeast Asia, Latam, and. Middle East and all Europe like you did. So I think that the execution, just soldier combat experience that you have, translates into building your venture firm and working with startups.

But, so to move to, to not dwell too much in the past and move into today, I believe you started investing as an angel investor yourself. While you were running companies and then you got to like over a hundred investments and then at one point, and there’s a debate of am I more effective investing only my own balance sheet or is it better to deal with all this reporting and outside LPs?

And every time I write a report to the LPs, I think to myself, maybe I’m a little sharper when I’m investing other people’s money. ’cause it forces you to like follow up on every single company, blah, blah, blah and all that. But how many I think you got like Telenor came in for 50 million, right?

Wasn’t that the first outside LP?

Fabrice Grinda: Yeah, so look I started Angel investing in 98 when I built my first company. And in fact I thought long and hard should I do this right? Like it’s a, in a way, maybe a violation for my mandate as founder, CEO, to be angel investing. It’s a distraction, but I argue to myself at least articulated that if I can articulate lessons learned to other founders, it makes me a better founder.

And if I can keep my fingers on the pulse of the market, makes me a better founder. And so I decided back in 98, as long as it takes, no more than one hour. So I came up with the fourth selection criteria, which we still used to this a and at one hour meeting I decided if I invest or not and I only do marketplaces, which of course is what I was building back in the day.

Then it’s okay and that took on life of its own. So by 2013 I was like, I think at 173 investments and doing very well already pooled my angel, investing with my current co-founder at FJ Lab, Jose, and it was going very well. Think it was going to build a venture funds for two reasons, I would say.

One is the volume of deals we kept getting in, kept increasing because of the brand I build in the marketplaces and I was like, you know what? I’m spending so much money hiring a team and to filter the inbound deals. We get 300 inbound deals per week and I’m also spending a fair amount of money like in legal, in the back office, et cetera, actually having more scale in order to pay for the cost structure ’cause the volume at which we were operating, it felt like a fund to begin with. And then all of a sudden, Telenor to your point, came and said, Hey, we wanna work with you guys because we now own all these marketplaces and classified assets, and we want a perspective of what’s going to happen and what we should do, and thought long and hard about how to best do this.

They offered to invest in the holding company. But I’m like, you know what? The more scalable way is just build a venture fund because then it doesn’t dilute us, whether it’s 50 million or a hundred million or 300 million.

Andrew Romans: And I think I knew you during this time, Fabrice and back then before there were podcasts, there were blogs.

And I remember, you were a big blogger and so was I, and I always enjoyed reading your, lengthy blogs that you would write. But I got the impression, and I don’t know if we ever talked about this, that one of the motivations to take outside capital was that you certainly see this with your friends, that you’re just regular angel investing without your scale with all your exits.

And focus is that it takes a long time to get paid. Like it takes a long time to realize the cash, which is, a whole industry, a whole, core to everyone’s strategy. How are you getting into secondaries or how are forcing liquidity, but. A lot of angels, they deploy a certain amount of cash and then they’re surprised to see, damn, I’ve been in this deal for 14 years, or 12 years, or finally at IPO’d and there’s a lockup, or it finally got acquired, but damn it, that company’s privately held with an acquired us with an inflated valuation is now I’m facing a discount if I want to get out.

So rather than get discounted there, maybe. Was that ever an issue that just the sheer timing or were you recycling cash to be able to continue to be a prolific Angel?

Fabrice Grinda: It was never a lack of cash. I was recycling cash. It’s more two things. It is, in life, I wanna optimize life for doing only the things I like to do.

And what I like to do is talk to the very best potential founders that we could invest in. So from every week we go from 300 that, that contacts us. To 50, we take calls with to six for second calls. So I only talk to those six basically. And so in a way, that massive filtering process, I wanted someone else to do. Number two, of the portfolio we have 1200 companies which is like 2000 founders. I only wanted to talk to the very best and so same thing. I needed someone to like, figure out who they were and make sure that I only allocate time to them. And then I didn’t want to do anything else. I didn’t want to deal with legal, I didn’t want to deal with any back office work, et cetera.

And turns out that if I have a fund, I can actually hire for all the positions to do the things I don’t like to do, such that I can focus my life on the things where normally am I the most value add, but also that interests me the most, where I can actually keep blogging and thinking through trends, et cetera.

And so it was much more, can I get the fee structure, enough fees to aid the fact that I was spending so a million a year, out of pocket to maybe cover that, maybe break even, but to actually hire the team to do the things I don’t like to do. And that’s really been the motivation and it’s worked very well.

Andrew Romans: Yeah. Yeah. And, I think like Mao Zedong says, seek truth through facts, which is a very obvious thing to say, but there’s something about having primary data and you’ve been investing from sounds like 1998. So like.com heyday, the go, go times right through all these different cycles.

How many investments have you completed that were entry point and then adding in follow ons, and then what’s your pace per year right now.

Fabrice Grinda: Yeah. So the follow ons is our following strategy is very differentiated. The beauty of being a small angel where you write a 300 k check in a company is you don’t own that much of it, so you’re not obligated to follow on, right?

I think what brings down a lot of venture returns is if you did the seed or the a and you have 25% of the company. If you don’t do your prorata, the company dies because it means that you don’t believe in it. And in a way. You’re committing or ready to the follow-on of the next two, one or two rounds.

And it’s not the way from a theoretical perspective, you should be doing your follow-on analysis. The way we do follow-ons is knowing what we know now of the company, of the team, of the traction, of the valuation of this round. If we were not existing investors, would we invest and. The companies are not doing great.

We don’t invest. The companies are doing amazing, but the price is insane. We don’t invest either, so we don’t double down all the other winners. We only double down on the companies that I guess two scenarios. The positive one is companies doing great, the valuation is reasonable. We put more capital, which is about we.

Or the company’s not doing great, but there’s a pay to play and we feel the risk reward is worth it to avoid the massive conversion of common, the cram debt or whatever. So occasionally we do those on average we follow on 25% of the deals which is a much smaller percentage, I would say, than most VCs do, which actually I think helps boost the returns.

And the way we’re structured is we don’t actually reserve capital for the follow-ons, we just do them for whatever fund is currently operating. ’cause we don’t always follow on.

Andrew Romans: Okay. Okay. So no problem investing across funds in a follow on, which, I agree with that, having lived through this myself.

And so how many investments are you making per year these days? And I know that varies.

Fabrice Grinda: These days, yeah, it’s been pretty consistent actually over the last like five years. It’s 150 new deals a year, basically.

Andrew Romans: 150 new deals a year.

Fabrice Grinda: Yeah. Three deals a week.

Andrew Romans: Okay. Okay. Okay. And you guys, you said that the four main decision criteria on deciding with this like one hour call that gets to you, which is probably the follow up call with FJ Labs, correct?

It hasn’t changed really since the late nineties. What are these four criteria or is it still the four?

Fabrice Grinda: It’s still the four. The number one is do I like the founder? And now do we like the founders team? And by the way, we’re five GPs and 10 investors in the funds. Do we like the founder?

It can’t be, like poor and oh, I know what a good founder is when I see it. So we’ve defined it for us as someone who’s extremely eloquent and a visionary salesperson, but also knows how to execute. So when we’re more in the intersection of people that know how to execute and or visionary salespeople and the way we tease out in two one hour calls, to your point, there’s a first call on the second call with one of the partners.

On the second call, we check out do we like the business? Can, how well can they articulate both the total addressable market but also the unit economics? And we’re mostly CA investors, but even pre-seed and pre-launch, we want the founder to thought through, OK – what is their estimated customer requisition cost? What is the average order value in the industry? What is the margin structure of the business they’re in?

And so we want to compare CA C to LTV and make sure the unit economics makes sense. And so we’re very unit economic driven.

Andrew Romans: So big advice to anyone taking a call with FJ Labs. Know your unit economics, know your margins, even if you haven’t launched and you just got something beneficial to not die in your sword, in your first call and ever meet Fabrice.

Okay?

Fabrice Grinda: For sure. Number three, more than others.

Andrew Romans: Every VC says management. It’s all about the team. But it sounds like you’ve codified some ways of, okay. Understanding them. Sometimes you have a CEO that’s a bit different like Steve Jobs does in shower, doesn’t wear shoes, a little prickly.

Who might not be as eloquent as the polished jobs that everybody knows today? You might have missed that one. Or do you think you have the charisma to recruit the team, raise money and all that?

Fabrice Grinda: The way they dress, the way, whatever is not that relevant. That said, we do have a no asshole policy.

So if someone comes across as condescending, arrogant, is not gonna treat people well, we’re not gonna invest. Yeah. The Steve Jobs or Travis’ of the world are probably not people. We wanna be backed.

Andrew Romans: Okay. Okay. Okay. And what were the other criteria?

Fabrice Grinda: So number three deal terms. Now, nothing’s cheap in tech, but is it fair in light of the traction, the team and the opportunity?

And we are price sensitive. And the reason we’re price sensitive is if you come in, five pre or 10 pre and the company sells for 50 you actually make your money back. But if you came in a over hyped AI deal at 150 pre anything, then most likely than not, you’re not gonna make your money back if it’s an acquihire or whatever.

And so we have, we know where the median. Valuations. We look at the median on the mean should be for each stage, and we try to be close to the median. And then number four, is it in line with our thesis of where the world is going. And we have very clear thesis on the future of digitizing B2B supply chains, the future of mobility, the future of real estate, the future of, every major vertical.

And so we want something that both is useful for the world and that is aligned with our vision of where the world is going.

Andrew Romans: Yeah, I used to think oh, this is on thesis for us and so I, I only want to invest in this at the moment. And then, and I think of that as offense. And now I’ve become a bit more defensive of saying, geez, even, my legacy portfolio, we’ve got like over 70 companies where we’re introducing them to other VCs.

And they’re like this isn’t quite as much in line with our vision of the future, right now. So it can almost become, it went from being offensive to defensive on being worried about, investing in a company that we’re so contrarian. We’re gonna have to fund this thing alone, which is maybe not the way our fund is built for.

Fabrice Grinda: We, look, we totally have that problem, right? We are contrarian, meaning right now we’re not investing in the AI LLM companies because we feel that the margins are typically negative. And yes, the revenues go high, if I if you give you a dollar, I give you two back, it’s really easy to go from zero to a hundred million in revenues.

And so there’s so many of these companies with amazing teams, the MIT team, the Sanford team, the Harvard team, et cetera, that have raised a lot of capital and high valuations. With no real differentiation. I’m worried that there’s gonna be a day of reckoning, and so we haven’t been doing any of that.

Instead, what we’ve been investing in is marketplaces, especially B2B, that are applying. AI in order to be more efficient. But it is contrarian because we’re not investing the, we’re investing in applied AI as opposed to AI itself. And I would argue it’s the smart way to invest in ai, but the, because it’s contrarian, getting these companies funded is actually pretty hard.

And so we need to be very thoughtful about, okay, do they have enough capital\ to get to a level of traction, this is gonna be compelling enough that no matter what, they will get the next ran funded. And so we sadly, by virtue being contrarian have had to increase their bar and be much more careful.

Andrew Romans: Yeah. And what have you learned, or what kind of policies have you set in place for runway and maybe even, how do you think about it? We often say, all right. Your hockey stick revenue growth that you’re forecasting is uncertain, and it’s unlikely you’re gonna grow faster than Groupon or your ringtone company of the past.

But what is certain is your operating plan of what you look like you’re gonna be spending and if you give it like a certain amount of runway, you have time to make some changes and cut some wires and splice some wires on. Changing your spending or your tactic to, I’m gonna do a 12 month upfront license agreement or something to fund the company through customers.

What’s your view on runway at various stages that, that you guys. Invest at,

Fabrice Grinda: in because of the contrarian nature of our investments, where we’re not aligned with the general VC thesis, which right now is all ai all the time. We basically need two years because that gives you enough time to pivot if you need to adjust it to grow.

You need a three or four x from C to A, from A to B, et cetera. And yeah, two years is about the right time.

Andrew Romans: So 24 month, two year runway gives more time for the startup to achieve some milestones to open the next gate of the next gatekeeper to raise money at theoretically a higher valuation.

On the other hand founders seem to sale awfully close into the wind in my experience, and they tend to be born coming out of their moms screaming about dilution. They’d rather put the entire castle at risk to, to just get a tiny hair shaving of minimizing dilution, which changes nothing.

So I think there seems to be a balance in my career that, especially when talking to younger entrepreneurs, or maybe they’re not that young in years, but this is their first startup, that they’re not, putting enough gas in the tank over that issue.

Fabrice Grinda: For sure. But in our case, if you’re getting, if you’re raising less than 18 month based on your operating plan we’re not gonna do this.

We’ve seen too many people fly too close to the sun. And by the way, if I look at what are the things that kill startups the most? Number one is you don’t find product market fit, okay? That’s normal. Number two is actually you’ve raised too much money at too high a price. And many founders are like, try to price to perfection.

But the problem is if you don’t grow in the valuation, you die because no one wants to take the anti-dilution, et cetera. Or number three, you didn’t raise enough capital and you didn’t grow and as fast as you could, and then you need to do an extension round. Only the insiders can support it.

You can’t get external capital. And often it leads, many people don’t want to do bridges and often the company dies as well. So the two and three, which were actually. Related to dilution sensitivity or some of the biggest reasons, the company’s eye.

Andrew Romans: Yeah. Yeah. I always say that when you’re pricing this next round and we’re all contemplating how much money, what valuation, what terms you should be thinking, what is the next round gonna look like after?

So does this hilltop get me to the next hilltop? Exactly. And don’t think of it as, it’s great, especially in rough unprecedented COVID times to say, we’re raising on a path to profitability, so everybody be chill because this gets us to profitability. But when you’re building products and you’re trying to be a world leader, that’s not always, that’s not always gonna happen.

So a little more on valuation on what is fair and what is changed. So over the many years, there was a time when $1 million was the valuation of a company that hadn’t started yet. Was just gonna raise angel money then that seemed to have gone to three to five. You think of the early, the first Dave McClure, 500 startup demo day.

Everyone was a 5 million cap. On a kiss note on a convertible note. And then, some of these valuations are getting bigger. What is fair in your view? And how radically has that changed from, the past? You’ve lived through a number of phases of. Where the market is.

So maybe start with pre-revenue and how much pre-revenue are you doing these days?

Fabrice Grinda: Pre-revenue first time founder, which is probably also different from a second time founder who’s been very successful the first time, which is also different from a second time founder who hasn’t been successful the first time.

But pre-revenue, we actually try to stick to, yeah, six free raising one, one and a half because you can go a lot further with that capital today. And if you’re raising the crazy, and again, the AI companies today have been raising at 20, 30, 50, a hundred, or the crypto companies, we would not do that at pre-revenue.

So we, we don’t do any of the YC pre-revenue deals at like the 20, 30, 40 caps. It’s just too price to perfection. I’d rather wait a year or two see whether they succeed and survive and grow in the valuation. Do the next round than do the out of YC. So I’ll go to YC, actually look at all of them see the ones that I think were interesting, and then wait until the next round, and then I’ll do them in the next round.

If they’ve grown into the valuation and the valuation is reasonable and there’s a convergence between contraction and valuation and that’s pre revenue. Seed round, and I’ll give you and seed round for me is you’re doing 15-20K a month in MRR net revenue. So maybe you’re 150 K in GMV per month and you’re with a 15% take rate.

If you’re a marketplace or maybe you’re a B2B marketplace, you’re doing 500 KA month in revenue in GMV with a 4% take rate. So you’re at that 20 K net revenue margin or that net revenue, you have very high margin, then you’re raising again. Three, four at 12 pre which used to be nine pre or eight pre, but now it’s 12, 13.

And this is where we try to be. And again, this is the median for us. The mean of the market is way, way higher. And the A’s same thing, net revenues maybe 150 k MRR or. If you’re a SaaS company or maybe you have a 750K in GMV, you take with a 15% take rate. And the range we try to be at is you’re raising seven at 23 Pre’s at 30 posts, or 10 at 30 pre, something like that.

Andrew Romans: So what’s the multiple of a RR for those? So what’s the pre-money like if,

Fabrice Grinda: The problem is, ARR depends on margin, right? So you’re talking SaaS businesses.

In net revenue, say net revenue. not the GMV. And the net revenue term at the A round, they’re doing 1.5 million and we wanna invest at 20, 23 to 30, right? I don’t know, 20-25.

Andrew Romans: So 20 to 25 X

Fabrice Grinda: Yeah.

Andrew Romans: Net revenue, and that’s for the hot growth. I remember when 10 was fair.

Fabrice Grinda: Yeah. 10 I think is fair later stage when your growth is lower. But if you’re growing four or five x year on year, I think 20 at seed and A, it’s totally fine.

Especially the market. The market does bear it. What is not fair though, which I’m seeing a lot of it. Companies in the AI space racing at a 100 or 200 or 300, a million, and we’re talking 300 X ARR that is happening today.

Andrew Romans: Right? And the reality of that is that if a company’s got even 5 million of ARR revenue and it’s priced at 10 x, and so you’re investing at a pre-money valuation entry point of 50 million to make a 10 x return.

Which is required to make up from some other losses of some other investments that are not gonna work out to get to a five X, six X fund. You’d have to get liquid at 500 million with no future financings.

Fabrice Grinda: Correct.

Andrew Romans: And if we’re doing our jobs we’re introducing the startup to a million VCs ’cause we know a million VCs and we’re gonna get diluted by, they’re gonna issue 10% stock at least five times if it’s going well.

So that means you gotta exit at a billion. To make a simple 10 x return on a 5 million ARR company that was priced fairly at 10 x and it’s probably priced at 20 x these days it means that we need inflation at the exit counter that reflects the market caps of, Microsoft and such to make that math work.

And that’s where being price sensitive, I think matters.

Fabrice Grinda: No, it absolutely matters. It also matters on the downside, if I look at my portfolio construction, the first 2% of deals we do 50 x, that’s one x the funds. The next 13% of deals, we do a eight x. That’s 1% of the, that’s one X the funds.

And then the next 85% of deals, we also do one we do 0.45 x or whatever. And that’s one x the fund. And so actually the fact that we are price sensitive means a lot of the companies. Where they don’t do well, but they get acquired, we get our money back. We, so to date we’ve had 355 exits.

We’ve actually made money. That’s why being seed and pre-seed investors and 45% of the deals which is as a percentage way greater than most. And even on the ones that we lose money, we still make. 30, 40% of the money back because of that price sensitivity. So from a portfolio construction perspective, it actually works pretty well to be price sensitive.

But we probably do lose on the hottest deals that maybe are a thousand x or whatever because we’re not willing to pay up.

Andrew Romans: And what has changed in your perspective of, I would imagine in the late nineties we were investing on promissory notes or convertible notes, right? And then sometimes there was a price round.

One of the angels like, Hey, that’s confusing me, too many moving parts. Let’s do a straight priced round. And the concern there is what percentage of the fundraise is going to pay the lawyers at Oric to issue the stock and all that. But what is your preference on, and what are your thoughts around moving from convertible notes? With caps, uncapped notes to safes pre-money and post. And I guess the short answer is that if you wanna be active in the market making three investments a week, you just gotta play along with the post money safes that are the typical.

Fabrice Grinda: Indifferent. I do safe set seed especially and pre-seed is fine, right?

Like you don’t wanna be spending your point, time, and money on lawyers, whatever. There’s a real round, like 7, 8, 10, 15 million. They’ll do a price round, so it doesn’t matter. And if there’s no real round, it means the company failed. So it also doesn’t matter in a way. So I don’t mind doing safes at all.

That said, I will not do uncapped. Otherwise you’re not being compensated for the fact that you’re investing today. And so I don’t do bridge rounds. I don’t do uncapped. It has to be capped. It has to be capped at a price that I deem fair relative to traction team opportunity.

Andrew Romans: I always use the example explaining that to a founder saying, okay, so imagine Lady Gaga is gonna invest in your startup on an uncapped note, and then she tweets about you.

She’s got more Twitter followers than Obama, and then all of a sudden you get a hundred million downloads you’re in the next Skype. The more she helped you, the more she diluted herself and her ownership in your business. So if you want a purely passive investor, maybe that makes sense. But if you have, if the investor believes somehow that they’re gonna help.

Add value, like a Lady Gaga in that situation, then the uncapped note is just kicking yourself, shooting your toes off.

Fabrice Grinda: Absolutely.

Andrew Romans: Yeah. Sometimes there is a situation where Sequoia’s coming in and they’re not gonna honor pro rata equity rights or something like that.

Fabrice Grinda: Yes.

Andrew Romans: Like I, I’ve said never ever never do an uncapped note.

And there have been a few odd moments in my life where I did it and I was happy I did it, but I’m religiously against it.

Fabrice Grinda: But there’s been moments where I did it, for the exact reason you said, oh, Sequoia Andreessen are coming in. They won’t let anyone else in, so might as well put the money in now.

And then the round didn’t happen, or they pulled off and then I invested on cap note and it failed. So, part of the reason I hate doing bridges because it’s it doesn’t, it can’t be a bridge to nowhere. I much prefer to pay 20% more and have the company fully founded for their business plan.

Andrew Romans: Agreed. Okay. And marketplaces. So obviously you’ve got the marketplace DNA more than most people that are on an investment committee anywhere in the world. And so it makes sense that this is the sport, and that you’re good at. At the same time, the internet has evolved a lot since 1998 and the 2000 tens and all of this.

And since you’ve taken on hundreds of millions of dollars of LP capital what is the state of marketplaces being of interest to a person like you since you know so much about it and what’s the good, the bad or the ugly of marketplaces since, it’s rare to have such an expert on this topic?

Fabrice Grinda: Yeah, so first the good, the bad, and the ugly. The good is they’re winner. It takes most. So if you invest, which is also the bad by the way, if you invest in one and it does amazingly well, you win, you have a natural monopoly, it becomes huge. And it can be extremely capital efficient to get there because you get the network effects.

Now, the downside of force, which is also the ugly, is if you lose, there’s probably zero value and, and you’re nowhere market share wise, and if you have two that are fighting for it, they may fight to the death because being number two is worth nothing. And so you’re better off like merging in some way, shape or form.

And the. Chicken and egg problem that needs to be solved, has its own incredible, interesting dynamic. That’s one I’m actually very well-suited to fixing and helping the founders figure out what they should do, how they should build liquidity, what markets should go after, how they scale, because you actually, there are.

Clear mistakes that the founders make like they have way too much supply, not off demand. So their balance, the marketplace is not balanced because it’s easier to get supply than to demand. But they’re beautiful businesses. They’re asset light, they’re winner takes most. If you win huge. And they end up being bigger than you think in all these different niches.

Now the way it’s evolved because many people were like, wait, why are marketplaces relevant in 2025? And that’s because you’re thinking about it from your consumer hat on as a consumer. If you look of your needs, they’re being met by marketplaces. Amazon, by the way, is mostly a marketplace.

You can get any item you want in two days. Uber Eats, DoorDash, Uber itself, Airbnb booking.com, all these things are marketplaces and they meet all of your consumer needs with 25% penetration. And yes, at some point it’ll be 75% penetration, but that’s three x from where we are.

So that’s not necessarily super compelling. There’s still new things that are coming up, like live shopping is becoming a bigger trend. But I think what’s much more compelling is the fact that if you think of the B2B world, and frankly the government world, the public services world. It’s completely non digitized, right?

Imagine you wanna buy petrochemicals. There’s not even a catalog of what’s available, let alone a system or a place where it’s connected to the ERP systems of the factories to understand manufacturing delays and capacity. There’s no online ordering, no online payment, no tracking, no financing everything needs to be done.

And this needs to happen in every industry, in every geography for every type of input. And both finished goods and intermediate inputs, whatever, raw materials like cement or whatever. In addition to that, think of SMBs. Most SMBs and frankly, most, many big companies still run like pen and paper or excel at the best.

And so the digitization in most industries and most small businesses, it’s de minimis. We’re sub 5%. Often sub 1% and it needs to happen. And the best way to do it is actually through marketplaces. And so my current thesis, and we have six sub thesis in that, is all around digitizing B2B supply chains using scalable marketplaces.

And it’s not sexy, but these are huge. Most of industry, most of the GDP of most countries is a combination of public services and enterprise.

Andrew Romans: Yeah. Yeah. And you could probably look at one country and figure out what those top industries are and go after them. So what are some examples you can share that have been marketplaces funded in 2025 as we’re coming to the end of the year here.

Or just recent times. What are some recent times marketplaces that made sense?

Fabrice Grinda: I’ll give you a few that have already scaled that are large. Larger B2B marketplaces. So I’ll talk in SMB enablement and then I’ll talk in industry broad, large, and SMB enablement.

There’s a company called Slice. And Slice basically does the back office operations for pizzerias. So imagine you’re Luigi and you want to cook your little pizza. That’s what you’ve created  pizzerias ’cause you like talking to your customers, cooking pizza. And then all of a sudden, as an SMB owner, you end up picking up the phone, managing a delivery fleet, getting supplies, doing accounting, negotiating with toast, negotiating with Uber Eats and DoorDash.

This is not the life you signed up for. And so Slice will. Pick up the phone, create your website, manage the delivery fleet, organize online ordering and do basically all the back office and provide a POS. And they now have 20,000  pizzerias on platform. They’re doing over a billion in GMV. And the same thing is happening at other verticals.

So we’re in Chowbus, which is a POS for Chinese restaurants. We’re in Fresha, which has I think 70,000 plus hairdressers where they manage the seats for the hair salon owners, and then for the hairdressers, all their underlying customers. And they provide a POS or at least that’s the business model for it, even though it’s a marketplace between the customers and the hairdressers and the barbershops.

Cents, C-E-N-T-S, is a marketplace to help the laundromats or the dry cleaners manage delivery fleets get their supplies, provide a POS. We were in Momence doing the same for people that are organizing, managing yoga studio. So this is happening vertical by vertical. And many of these are big.

Fresha in the billions in GMV, going through the platform. Now in terms of digitizing inputs, big companies like Knowde is doing it for petrochemicals, where in Schuttflix, in Germany, which is a three-sided marketplace between the queries providing gravel, the construction sites and the truck drivers delivering it to the construction sites.

But even things like ShipBob, which is a last while picking and packing marketplace helps companies who don’t wanna build their own distribution networks outta Amazon, work and have same day delivery or two-day delivery. So basically the entire stack is seeing very large companies and  ShipBob, same thing, multi-billion dollar company.

Flexport also falls in that category of B2B marketplace as a digital freight forwarder. So there are a lot of really interesting companies that are being built were investors in Formic, which is a marketplace helping and I think we invested this year, which is helping companies automate their production lines.

They go in they send people, figure out which robots you should be buying. They help you, they lease them to you. They do the installation all in a marketplace model.

Andrew Romans: Okay. And I can imagine that and what are acceptable take rates in these marketplaces that you’ve seen over the years?

’cause some of these B2Bs could grow really quickly if you’re, like, if you’re digitizing oil and gas rig and you’re getting it off of Excel and post-it notes.

Fabrice Grinda: So this is one of the things you need to be very careful in B2B marketplaces is some of you need fragmented supply and demand. And if you have too much consolidation on either side, you may not be able to take a take rate at all this, which is why the companies that are like trying to do food ordering for restaurants, ordering from the suppliers, it don’t, it doesn’t work in the US because you have a company called Cisco, which is 50% of the market.

They’re not, you’re gonna be a distributor, you’re not gonna be a marketplace. Oh. It depends on elasticity of supply and demand. You try to have 3%, let’s say, but there are many categories where you cannot take a take rate, in which case you have to, even though your marketplace, your business model is gonna be the POS or the factoring or the financing or value added services or insurance, et cetera.

So it really depends. Or SAS fee for providing a tool to, to one side or the other of the market. Take rates vary, you try to have 3 to 5%, sometimes you can go, some categories which are not commoditized, you can go to 15%. But I’d say the difference with the consumer side marketplaces is on average, the consumer ones are probably at 15% and probably on average, the business, the B2B ones are like at 4%.

But then you add a lot of other things, like you sell ads you have a B2B SaaS tool, et cetera, et cetera.

Andrew Romans: Yeah. When we’ve been in some of those, it was. I felt, thank God to see these other services layered on top, so that relatively small take right of a hundred dollars of revenue delivering three to five didn’t feel great, but seeing it creep up with some others was good.

On the other hand, FinTech looks really exciting until you’ve done a lot of FinTech investing and realized. I didn’t bring, a nuclear weapon to this gunfight. Like I needed a bigger fund to support the growth of one of these companies.

Fabrice Grinda: Absolutely.

Andrew Romans: To be able to like regulatory banking. Crazy stuff. It’s like regulatory capture. What have you witnessed good and bad on seeing your marketplace companies over so many decades? Get into factoring, so advancing cash flows or providing financing insurance? Yeah, like I think insurance could be good. In, in some of these cases.

Fabrice Grinda: It depends in the category.

In general, to your point, FinTech, the problem with needing with financing is you typically have a bank, or, starts with a hedge fund or whatever, family office. Eventually a bank. The problem is the more they want you to put collateral. And so as they scale the amount they lend, you need to have more equity.

And so if you don’t have the fund size to support putting more money as they scale it is difficult. And also right now it’s reasonably out of favor. No. The businesses that, the business models that I think have been more compelling than factoring in B2B have been things like, like actually selling ads to, like self-service ads. So we’re investors actually in a company called TopSort. TopSort helps marketplaces sell ads to their own sellers who wanna be promoting themselves to the marketplace. And this is beautiful because advertising is a 95% margin. And so if you can get three, four, 5% of your GMV effect equivalent in advertising, it is a super profitable endeavor. And by the way, Instacart makes most of their monies through self-service ads where the brands are buying ads. Amazon now. Yeah,

Andrew Romans: I was gonna say Amazon. I remember the first time Amazon did this, people were like, why are you promoting your competitor on your website?

And I’m like no, this is genius. They’re now getting paid without going to work. Compared to what they had to do to buy the books. Sell the book.

Fabrice Grinda: Yeah.

Andrew Romans: Store the book, deliver the book.

Fabrice Grinda: And by the way they’re actually selling the ads, not a competitor. They’re selling the ads to people within I guess you consider the other suppliers competitors, right? They’re selling ads to sellers on their own platform.

Andrew Romans: You remember in the very, very beginning when Amazon first did this, everyone was scratching their head and then said, actually. Although this is counterintuitive, this is actually genius.

Fabrice Grinda: And yeah, because they were first party. People don’t realize Amazon is really a third party platform. They’re really a marketplace.

Andrew Romans: Yep. Yep. Yeah. Okay. So maybe close getting out into closing out this call, this session here today- exits. So you’ve seen a lot of exits at this point. You could probably, if you were writing a book on, these are the four different types of exits you get.

What are the different categories of exits that you’ve seen and a little bit of what’s the good, the bad, and the ugly of seeking truth through facts that you’ve seen so much data yourself?

Fabrice Grinda: The, so I’d say there are three types of exits, I guess four. The bad one. You have M&A, you have IPO. You have secondaries and you have you the company shutting down.

What’s interesting is these change dramatically based on a combination of the general macroeconomic cycle and actually the venture cycle, right? So in 2021, there was insane number of IPOs, insane number of M&A, and that completely went by the wayside, 22 to 25 basically. And so 22 to 25, the vast majority of access we got were secondaries and these secondaries obviously can only happen to the companies that are doing very well.

Either in the up round or they got so big that there was a secondary market that has started to be created on platforms like Forge, where you have secondary brokers that come and approach you to buy and sell the companies. And so the, I’d say secondaries have been the category that’s been growing the most and where we’ve been doing most of the exits in the last two to three years in a combination of up rounds and companies that are doing really well, but we feel are overvalued. And again, most VCs will not sell on the way up, but we, because we’re seed investors and companies are saying private longer and longer, if we feel that something is so price of perfection that we’re not gonna be underwriting a 10 x ’cause the point you said earlier is we really need a 10 x on a go forward basis to justify keeping investing. We try to sell 50% of the way up, and 50% is our rule of thumb because it’s a no regrets philosophy. We already booked it at whatever, 10 x and we’re, if it goes to the moon, we still have 50%. We’re happy. If it goes to zero, we already have 10 x, we’re happy. And so 50% is what we do most of the cases.

Plus it’s not really multiple driven.

It’s much more how priced for perfection do we think this is. For us to invest in a company at any point in time, if it’s a later stage like Series B or C or D, which is the ones that are typically getting the secondaries, we need to still see a potential 10 x because it’s as though we’re investing in this round.

And if we don’t see that, at the very least we need to say, okay, there’s a 70%, 60% probability of a two three x that with high probability, like high conviction, we get already back. Big probability of three x and at least a 20% probability of a 10 x. If we don’t see that, we often will sell. If it’s only a two, 3 X, we’re not P type guys, right?

We’re not trying to get 15, 20% IRR or whatever.

Andrew Romans: And what mistakes would you say you made in secondaries? So look, looking back on so much activity you must be learning from something not going the way you thought or the wind shifted on you in the middle of it.

Fabrice Grinda: Yeah, most people think you should be holding forever and you should be coming crossover funds, et cetera.

I think, and that’s what definitely the larger funds are doing, but I think that’ll lower your IRR. Most companies that have gone public with market cap below 20 billion, I would say, have not done particularly well in the public markets. And so if we could have sold in the IPO, often we couldn’t, we were blocked up.

We actually, we were way better off selling in the IPO, we could have, or right before in a secondary then holding through lockup. We’ve mostly lost money in the six month during the lockup for most companies. And then if you look at, should we have held a stock forever, the answer is really a dichotomy.

If the company is worth is one of these that is a category winner in a huge category. The answer is possibly, but the thing is, there’s only very few of these, right? It’s like Google and Microsoft, et cetera. 99% of the companies we’re better off selling as soon as we can when, once the company’s liquid and reinvesting because it compounds at a lower rate once it’s public than before.

And also we are not public market investors, right? All of a sudden when the company’s public, I lose my privilege access to the founder, right? Like before they’re public, we’re having like, update calls and I get all the financial strategy and everything. Like the minute they’re public, that goes completely away, especially given that I had that point, oh, 0.1% of the company.

And so it for us, selling at IPO or after the lockup expires is would’ve been the best decision every single time, basically. Also, we didn’t happen to be in the companies that were like these infinite compounders once they were public. When the opportunity came to sell a company that was very overvalued, doing it, it was almost every time the right choice, right?

There’s almost never a moment where I regretted selling 50% even when the company kept doing well. On a go forward basis. So take the liquidity when it, when you can, when you’re an early stage investor, because DPI is valued by your LPs. It helps them to reinvest in the fund. And because we’re compounding at 30% IRR it’s faster than the public markets are compounding. So you’re better off reinvesting.

Andrew Romans: Got it. Got it. And do you guys ever sell 10% or 25% or it’s really 50 or nothing?

Fabrice Grinda: It’s 50 90% of the cases. It’s 25%, maybe 5% of the cases, and it’s 80 and its 75%. 25 5% of the cases because in, in these two cases in the 25% is like, the company’s doing great.

It’s really priced. High but we see we understand the story. We see why it can grow into it. We see enough, it’s compelling enough. And maybe the multiple is just too low. It’s only three or four x that we wanna keep 75%. Now, if it’s a hundred XAR plus, it’s so price of perfection that then we try to sell 75%.

But that, again, that happens in very few companies. It only happens in the very hottest of companies. And those are the cases where we try to sell 75%. So right now we’re trying to sell 75% of our AI companies.

Andrew Romans: So sometimes we look at where are we on this fund? We invested out of fund one, fund two, fund three, fund four, and are we at one X DPI?

If we’re not, maybe we’re gonna sell 75% and then let’s just solve that problem. No one’s complaining, you’ve all got your money back. And that pushed us to do, more than say 25. That’s been a consideration too, on, on our side.

Fabrice Grinda: Yeah. That’s true. And how long into also but I could also see the opposite case.

Like we already did one X DPI. And the only way this is gonna be three x fund is this company keeps compounding and so maybe we’re better off holding and it’s the only compounder and so we’re better off holding or selling loss.

Andrew Romans: Exactly. And I feel like if any LPs complaining, I’m like, Hey man, you got your money back, so don’t complain.

Fabrice Grinda: Exactly.

Andrew Romans: If I hadn’t given you money back, I’m willing to listen to more of this. But at this point, led us to what we’re doing. We need that thing to deliver at this point. And these guys are excited about their 4 X on this big valuation that’s, looking high conviction 4 X from here.

And so on closing out outside of marketplaces, can you share any of your other core investment themes of what you’re excited about?

Fabrice Grinda: So look, I’d say so first of all. Applying AI to all these things is key but not in, in the way that people expect. So for instance, one of our marketplaces that is crushing the most is a fashion marketplace called Vinted.

And what they’ve done is they use AI to translate the listings between countries and to translate the conversations between users such that for the first time ever you have a true pan-European, United States of Europe, marketplace where the buyer may be in France and the seller in Lithuania, and neither slide is aware of it, and it’s created massive liquidity, allowed them to win in so many different countries.

They’re at a 10 billion in GMV. So one like doing cross border with AI. Two simplifying listings where you take a photo and boom, you get the title, the price, the description, the category, all automated for you. And three, like completely simplifying customer care. Now, other things in general that I’m liking, other than using AI to make all these things way more efficient, which I think is the smart way to play AI is all the infrastructure that goes around building these marketplaces. Like humanoid robots, payment rails companies. And also things align with like different geopolitical shifts, right? So right now we’re in Cold War II between China, Russia, Iran, North Korea, and one side, the west and the other, and maybe India in the middle.

All the companies in the world trying to move their supply chains out of China. And so we’ve been investing in B2B marketplaces in India that are helping Indian manufacturers sell into companies in the West. So we’re investors in like company like Ziod, which is helping big brands in Europe in the US buy from little mom and pop companies in India like apparel.

And the thing is, any of these manufacturers in their own, they can’t answer RFPs, they can’t deal with customs, they can’t do prototyping. So the marketplace does it and then and sells it to whatever, H&M and Zara. And so we’re doing a lot of these that are aligned with like the trends of our time.

So infrastructure support for the digitization of B2B, which I think we’re day zero of. And so this is 10 years ago and productivity. There’s so many productivity improvements because of AI in all of these categories. To me, this is like the most exciting. So for instance, I would build an AI instead of building like an LLM, yet another LLM for coding.

Like how can I use AI to simplify construction? Apply for all the permits and nego have manage the conversations between the general contractors and the subcontractors and the architect and the client, et cetera. There’s so many uses that you do to make these industries which are ginormous more efficient. I’m so excited for all that.

Andrew Romans: And this is all just a natural progression of digitization of what is happening. Automate human workflows, tap into data sets, get the data to go into a data driven decision. That was that automated software and reimagine the whole thing.

Fabrice Grinda: Exactly.

Andrew Romans: Guys like the Samwer brothers and you, I would say, have done very well executing internationally.

On what was happening just in the us. How do you feel about what’s your experience of investing outside the United States? And you’re originally from Nice, I think, right? So what’s your perspective on getting your ass handed to you in India or you invest in the Indian company and then you never hear back from them?

Or what’s your experience on the good, the bad, and the ugly of international versus US?

Fabrice Grinda: So first of all, most of our investors in the US like the majority are investors or, so we mostly invest in new disruptive business models in existing categories. ID arbitrage was maybe bigger part of our theme in the two thousands and 2000 -early 2010s than it’s now.

 So in general, I would say the US is the best market possible. It has 350 million rich users that are early adopters. That are not that are not so price sensitive. As a founder, you’re playing their game of startups in easy mode. Everything’s easier, building a company, hiring people, firing people, raising capital, exits, et cetera.

That said, there are interesting, unique opportunities in other markets, but I would focus on the large markets. So I would only do like Brazil and India or whatever Europe writ large. And I would avoid the tertiary markets. We’ve done very well in India. We’ve done very well in Brazil.

But if you go to, Kenya it’s way riskier because you think you the things you take for granted about what works and what doesn’t work, don’t always work. And sometimes the founders disappear and maybe the numbers were fake et cetera. So I would be way more cautious about investing in frontier markets and also the geolo policy change system, right?

Like we used to invest a lot in the two thousands in China and Russia. But then both of these countries made geopolitical decisions that made us exit the countries completely. I was an early ambassador in Alibaba and now we don’t have us to China anymore.

Andrew Romans: Final closing question. So Fabrice, I know you tend to bounce around the world a little bit. Like you, you operate a few months of the year in different parts of the world. Tell us what that is. That’s always fun to hear.

Fabrice Grinda: Yeah, I’m trying to optimize life for having the best life possible and I find that each location serves a certain purpose in my life and is a best time period to be there.

For instance, New York, which is where I’m based, is a haven of intellectual, social, artistic, professional activities. And it’s amazing. Like whatever it is you’re interested in, you will find it pushed to its outmost limits in New York, and there’s the smartest people, most ambitious people in the world.

The thing is, after two month in New York, I’m really burnt out because you’re doing so much and every social meeting is also professional meeting. And so I and there’s also a period where New York is amazing. I love being in New York in September and October and April, may, June, but New York is not compelling July, August ;not compelling November through March. And I balance my New York urban in a hard charging life with from a work-life balance perspective with going to a beach, which is in this case right now, Turks and Caicos, where I am right now. Actually, I’m there November, December, and typically March where I’m doing Zoom calls during the day.

And that’s the privilege of being in a business where I can work remotely. But then in between meetings, I go kite surfing In the evenings I go play paddle at gate, I play tennis, and I try to be super healthy. And it provides my beach relaxation haven of serenity at destination. And then I balance that with the mountains where I go back country skiing in January, February, and I go hiking and camping in August.

And so I go in Revelstoke in British Columbia, which is in like middle of nowhere, Canada. And again, same thing during the week I’m working and then every weekend I go either skiing or heli-skiing in January, February. Go hiking, camping in the summer and then I go see my family in Nice in Saint Tropez in July for a couple weeks.

And then I go to Burning Man every year. And then in addition to that, I try to add a crazy two-week off grid adventure, like walking to the South Pole, pulling my sled, like crossing Costa Rica and mountain bike from Atlantic to Pacific where I’m completely disconnected from the world for two weeks to recharge.

It’s an exercise in gratitude of realizing how survival it used to be a full-time job. When you live off grid with no toilet, no electricity, no water, et cetera, and you come back you’re so grateful for the little simplicities of life like a toilet or running water, or a hot shower or a pizza.

We are so privileged and we take it for granted. We don’t realize how lucky we are.

Andrew Romans: Yep. I love it. Okay, Fabrice, great seeing you. Thanks so much and hope to see you soon.

Fabrice Grinda: Perfect. Thank you.

Andrew Romans: Bye for now.

Author Rose BrownPosted on January 28, 2026January 28, 2026Categories Interviews & Fireside ChatsLeave a comment on Fireside with a VC with Andrew Romans

Episode 51: Zach Resnick, Founder & CEO of Ascend

Episode 51: Zach Resnick, Founder & CEO of Ascend

I had the pleasure of chatting with Zach Resnick, the founder and CEO of Ascend (formerly FlyFlat), a membership program for frequent travelers that eliminates 90% of travel decisions and saves 35% off biz/first class flights.


Ascend has been helping my partners Jose and Jeff with all their travels for a couple years now, saving FJ Labs over six figures since we first learned about them.


Prior to starting Ascend, Zach opened hundreds of credit cards, manufactured over $100M in credit card spend, and started three other travel companies. In addition, he started a crypto hedge fund and a blockchain and fintech-focused venture fund.

We covered the following:
• How he opened 300 credit cards.
• Tips to save lots of $ on travel with miles and points.
• Why as a former VC Ascend hasn’t raised much capital.
• How to save time and be healthier when traveling long-haul.

If you prefer, you can listen to the episode in the embedded podcast player.


In addition to the above YouTube video and embedded podcast player, you can also listen to the podcast on iTunes and Spotify.


Transcript

Fabrice Grinda: Happy new Year. I hope you’re all doing very well. It’s been quite a well since we’ve done one of these, but it’s my pleasure this week to welcome Zach Resnick. He’s the founder, CEO of Ascend. One of our portfolio companies has actually helped us save hundreds of thousands in travel and person business class tickets.

And he has a story, the history and past with being a VC. He was, he ran a crypto hedge fund. So lots of lessons learned along the way, and it’s my pleasure to welcome in this stream today. Zach, welcome.

Zach Resnick: Great to be here, Fabrice. Thanks for having me.

Fabrice Grinda: It’s a pleasure. So why don’t we talk, start talking about a little bit of your background because it leads into what you’re doing today.

Zach Resnick: Yeah. From a young age, I’ve always been fascinated by getting a good deal and figuring out creative ways to get them in a variety of different industries and products. But it was really travel where I first got, I’d say pretty obsessive specifically around miles and points. So I had the opportunity to work and live abroad for a year after high school in the US.

And I did that, and it really changed my life. I wanted to spend more time abroad. And I got back to the US for college and I didn’t really have any money. So I learned about the crazy ways that, those with access to American credit can earn tons of, credit card points in airline miles.

And by the time I finished college, I opened a few hundred credit cards and manufactured over a hundred million dollars in spend, and took probably around a couple hundred free business class tickets as well as staying at luxury hotels. For, just points or something close to it.

Fabrice Grinda: Okay. The problem with spending a hundred, a few hundred million dollars in credit cards is you actually paid them as well. So actually, can you explain how that, what you did and how that worked?

Zach Resnick: Yeah, so that’s why I said manufactured spending, not spending. So when, what I would do and what I did for the vast majority of this was I would buy a Visa gift card at a CVS.

Then I would take that Visa gift card that would code as a debit card to a post office to buy a money order, and then I would use the money order to pay off the credit card. So it typically was $4 and 95 cents. Eventually by the end of this $5 95 cents per a thousand dollars card, and then it was 35 cents for the money orders.

Basically 50 basis points to be able to spend that money where I would earn a bare minimum of a hundred basis points, if not an average, probably closer to 1 50, 1 70. So not very high margin, but the manufactured spending itself was profitable. But the thing that made it really lucrative was that I got so many new cards that I would get bonuses, so I would make, tens of dollars on the manufactured spending.

But then each 3000, 5,000, 7,000, 10,000, or bonus threshold, I would make something that’s worth 800 bucks or $1,500.

Fabrice Grinda: And if you are a young college student today, is that arbitrage still available to you or have they climbed down on the ability to do this?

Zach Resnick: So like with all arbitrage opportunities the answer is something similar is available but not the same.

So I’m not personally in the weeds of what the best, new manufactured spending strategies are today, but I know that they’re possible and I know people that are doing this at scale and doing hundreds of millions of dollars a year. But that’s specific one in terms of Visa gift cards at CVS, I believe was closed some years ago, but you could Google things and find stuff.

But obviously all the best ARBs most of our held close to the vest and not shared on podcasts.

Fabrice Grinda: Makes sense. Okay. Sorry. Sorry. Keep going.

Zach Resnick: Yeah so after that it became, really clear that I liked doing this and not, didn’t just like getting free travel for myself, but loved helping others.

So I, when I finished college, I started a travel company that, luckily quickly failed, learned a lot of lessons that way. Near the end of that, I interned for the Points guy. Then I had a couple of travel consulting businesses where basically the product, and there’s a lot of people doing this today, was, let me help you get better at getting all the free money that’s out there for miles and points.

But the problem with that business is that people like yourself for reason. We even texted about this shortly after FJ invested, which is there are things that you can do to. Really maximize the point of you’re earning yourself, but the amount of like time you’d have to spend and decisions and like changing the way that you pay stuff, it’s just like a lot of friction that doesn’t make sense for the types of people that could actually get max value from it.

So then I got a little bit of a detour from travel and focused on crypto as there was pretty incredible arbitrage opportunities in Bitcoin when I first got really excited about it in 2016. And then for basically a little over a year, I effectively ran like a solo trading, prop trading thing for myself.

And that was very lucrative. I rolled that into a hedge fund, which then became a venture fund.

Fabrice Grinda: And by that you mean you could buy Bitcoin in one exchange at one price and sell another exchange that I Higher price instantaneously.

Zach Resnick: Correct. But not instantaneously relatively quickly enough such that the basis risk is.

Fabrice Grinda: Close enough that you can make it work.

Zach Resnick: Yeah.

Fabrice Grinda: Okay. So keep going.

Zach Resnick: So in 2016, I wasn’t competing against that many people, but by the time it was early 2018, pretty much all of those ARBs, at least the ones that I was smart enough to take advantage of that I wasn’t doing programmatically went away. Then found other arbitrage opportunities, other trading opportunities, other kind of more venture liquid stuff, opportunities.

But yeah, went on the fund path, but then, throughout this had this side hustle that kind of started where I would basically help people that I met get cheaper business and first class tickets. And once I went from just running my own and my cousin’s money to taking on LPs I then brought on my co-founder who effectively ran that business.

And I still, would meet people and tell them, Hey, use this. But I was spending pretty much all my time on the fund and then throughout this as I was trying to build and grow the fund. This business or the thing that became this business now just kept growing organically, profitably and people really loved it.

So after many years of trying to make the fund business work and seeing this kind of just keep growing, I made the decision to go all in on what is now Ascend about a couple years ago. And then the business went from its first phase of, basically completely bootstrapped and very hacky to really professionalizing and growing the org and trying to get to work.

Fabrice Grinda: How big did your fund ever get to, by the way?

Zach Resnick: Million dollars across two funds and three SPVs.

Fabrice Grinda: Okay. And your LPs didn’t mind then you said, okay, I’m going to go I’m now going to go I’m not going to go build a company. Or like, how did you manage the transition? It can’t be that easy.

Zach Resnick: Yeah, it wasn’t, definitely, wasn’t easy and, it took me a while to make that decision, even if part of my heart wanted to do it for, before I ended up pulling the trigger. But ultimately, the thing that started the fund, which was a like liquid hedge fund that be quickly became a hybrid liquid and venture fund.

And then that kind of hybrid fund became a fully illiquid venture fund. So all the money that we made from trading and arbitrage in the early days ended up getting deployed. To, companies and a few tokens companies. And then the second fund we raised was a traditional, venture capital fund.

So normal, 10 year lockup structure. So I only decided to go all in on the fund all in on Ascend once we fully deployed fund two. So it wasn’t like middle of deploying.

Fabrice Grinda: So I imagine you’re a potential founder out there. You’re currently at your job. And you have this like side hustle that you’re starting and you’ve started and it’s doing okay.

How do you make the call to, okay, now’s the time to quit my day job, your case venture, but it could be whatever, working at Goldman or McKinsey or whatever, and go and go all in on the startup because that’s probably one of the hardest decisions to make.

Zach Resnick: Yeah, so for better or for worse, I’m a pretty stubborn person.

So I was very committed to making the fund working like probably years beyond when it made sense actually for me and my partners at the management company level. So it really took a bunch of really smart people that kind of knew me and knew both opportunities and were like, Zach, what are you doing?

Like trying to make this fund work when like you have an incredible business that like. You own the majority of that. Like everyone that uses it loves, and you clearly love travel. So it took a lot of really smart, experienced people banging me over the head with that lesson before I did it.

And definitely, one of the things that I don’t really have regrets, but one of the things that I wish I had the wisdom of when I was younger was understanding, how much product market fit I had with this business. Even if it’s infancy Yeah. Relative to the fund business, which I think inherently can’t have the degree of product market fit that a company like mine has.

Fabrice Grinda: Yeah. So I wrote a blog post last year which is called the Universe is Whispering at You, and it whispers at you in various ways, but one way is, oh. It’s hard to raise more LP money for the funds. Oh. Like all the things I’m trying to do in the day jobs, it’s not really filling my heart with like joy and happiness, et cetera.

It feels like work. And the other thing seems to be going well, follow the flow. And most of us, especially when you’re a ambitious, hardworking founder like we think we can bend reality to our will. And the reality is we can’t, but there are many cases where we should not. And if something’s not working, yes, it could make it work, but you know what?

It’s probably not meant to be for you. Go do something else.

Zach Resnick: Exactly what should have happened was I should have taken the signal from the market within a year or two and not continued with the fund and raising a second fund and doing SPVs, but I so wanted to bend reality to my will that I made it work just enough to be able to barely pay myself and others, but not enough to it, really have it flourish.

Fabrice Grinda: What were the signs and like, how did you know you had product market fit in a sense to give you the confidence okay, that now is the time to move. Was there real product market fit or did it feel like a big leap of faith when you made the jump?

Zach Resnick: No, we were doing a few millions of gross revenue and a million in net revenue with great margins when I made the jump.

So again, I waited way too long to do it in terms of what made like business, economic, personal sense. But to me, some of the things that I think most embody product market fit are when you have extremely strong referral growth. You can have a product market fit without that. But for us, even at our scale today, we’ve almost exclusively grown by referrals and word of mouth, and we’re changing that now, but.

The fact that people have such a great experience that on average they refer multiple people every single year I think is a great sign that you have product market fit. And then of course, just the numbers on retention. Over the last year, we have 94% retention over the last 12 months.

Prior to that is even higher. And then of that 6%, it’s not really people that travel with Nvo now it’s people that stop traveling because they have less money. Their company ran out of business or they like had a baby and they’re not traveling. So really, I think retention and referrals are two of the biggest levers of understanding product market fit.

Fabrice Grinda: Why don’t we talk actually about the product, like what is it you do exactly for people and why should they use you.

Zach Resnick: So Ascend is a white glove concierge service that handles every travel need that you know you can possibly have from getting A to B. Designed for people that care about both saving money as well as like time and stress.

So our kind of target market and people that we serve best are people like yourself, Fabrice, and your partners. Because, professional investors, especially like venture investors, growth investors, private equity investors, they care deeply about saving money and love the kind of game of doing that.

Jose specifically is one of the most talented and knowledgeable folks on saving money on travel. And also about your time is really valuable. So really understanding that, hey, if I get to remove 10 decisions every trip compounded over years, that’s actually worth a ton for me. So our product is basically just a team of concierges that work tirelessly around the clock.

70 people worldwide that average a 22 second response time every second of every day. It’s never more than 60 seconds, no matter what. And we handle your commercial flights, your private aviation flights, your helicopter rides, your villas, your hotels, your, trains, rental cars, really everything besides like planning activities for a vacation.

So everything we do is if you know where you want to go or even just have an idea, we will help you do it as efficiently as possible at the absolute best price.

Fabrice Grinda: That sounds like a services company or an agency. Like why is this a venture backed, scalable company?

Zach Resnick: Because on the backend, we’re using software to make things wildly efficient.

So if you look at a lot of the top funded companies today in venture, it’s companies that many years ago, the consensus and venture would say, Hey, these are services companies. This is actually not a good idea. It’s not very scalable. Where I think a lot of smart investors are understanding now. That actually services are a much better business where you can capture a lot more of the value and provide more value.

And the way that I think of it is less around I’m a service business versus software business, and it’s more do I take ownership of the problem or not. So when you look at most traditional SaaS businesses and marketplaces that you know very well historically, these are things that really help you solve the problem.

But fundamentally, when you use air Airbnb, they’re not taking ownership of the moment from the idea to when you get to there and when you get back home where we are. And as a result, we’re not really charging what we could for in terms of take rate, but we can even today charge a lot more for it than just a pure, because we’re not just, giving you inventory, we’re making the entire experience easier.

And, ServiceNow and a bunch of, top startups today are fundamentally service companies that are wildly efficient piece of technology on the backend, but it’s still real humans that own the relationships with the customers on the front end.

Fabrice Grinda: Do you think there’s a moment in time where AI will own the relationship or do you think this is has to be humans and bespoke? Because these are obviously high spenders and people that like, that personal touch.

Zach Resnick: So using a couple people that you know much better than I, Jose and Jeff have never said, Zach, I love what you’re doing with Ascend, but let’s have fewer humans and more AI chatbots. And actually no one of my customers have ever told me that.

So in the world of AI, when AI is replacing, humans via voice and via text, having smart, competent, empathetic humans you can text with and speak over the phone with in real time. Will become more and more valuable. So is there a point in like decades down the road where maybe AI will get so good that it’s more empathetic than a human and the world’s different?

I’m open to that possibility, but for at least the next decade, I feel very confident that my customers will continue loving the fact that they get to speak to humans on the front end. And having those human relationships in an era when you have to work harder to, find products that have that.

Fabrice Grinda: There’s a notion by public market analysts that, oh, all these travel sites, Expedia, booking, whatever they’re going to be in trouble because people are just going to go to the LLM and say, Hey, I want to go to blah and BLM is going to automatically find the best everything and automate everything.

Do you think that’s a real concern or do you think it’s like completely overblown?

Zach Resnick: No, I think that’s a very real concern for OTAs. But we’re we are the chat, so basically, a big thesis we have is that a chat first interface, whether that’s purely agentic, like just typing in travel stuff to Claude or going to someone like Ascend is a much better experience than using a traditional OTA, using a traditional kind of managed corporate travel portal.

And then of course, better than a traditional travel agent. But our bet is that the fact that we have now over 120,000 conversations with some of the world’s top, top capital allocators and founders will allow it. Using some of these great models, but a rag and agentic kind of interface on top of that, that leverages our data, will provide a much, much better chat experience than just one of the models off the shelf and even almost any other travel company because we’re taking a very specific approach to what service looks like for a specific type of discerning customer.

And building on top of that and having humans in the loop at every stage so that instead of having training be this like thing that happens in its own isolated way. Every concierge today is training our model and training the conversations that will train future models on by actually interfacing with customers and using their judgment in our portals.

Fabrice Grinda: How can you really save people like 35% or whatever in a business or first class trip like it feels like. To a non-expert in the category that, this is commoditized. I go to Kayak, I say, okay, business first, this is the flight. Maybe I even could plus two, three days go. Why could we do better than just like whatever Kayak is going to get?

Zach Resnick: Yeah, it’s a great question. So a lot of this comes from just a structural different way that we make money. So when you look at the way that you know, a kayak and Expedia makes money on flights first off, they don’t really make anything on flights. It’s all on like hotels and everything else, but on flights, they’re not getting paid by really you as the traveler.

They’re making a commission on the backend from the airline. So for them it’s all about volume. And how many basis points can you beg the airlines to give? View where for us, we’re taking more of a, Hey, this is a really inefficient market. There’s different point of sales, different currencies, different, co-chairs, all these different things all around the world.

And rather than say, Hey, we’re going to try to put all of our volume in the traditional way and work directly with the airlines, we’re going to fight on behalf of our customers to book things in creative ways and take advantage of some of these inefficiencies. So we’ve, we’re doing that for years, manually, and now we’ve used software to scale many of those things and still have a lot more on our roadmap that we’d like to do.

So I’m not going to get that much more specific on this public live stream, but anyone listening that wants to understand the strategies in depth, you can sign up at join Ascend and near one of my team will halfway tell you on a call.

Fabrice Grinda: And you’re doing, is it mostly flights or are you also, you’re doing accommodations, car rentals and everything else?

Zach Resnick: It’s really everything that you need. So when I think about, hey, how, what does Jose need on his travels? What does Jeff need on his travels? Most of the value that we provide is on flights and hotels. But hey, if a rental car is needed, if a car service is needed, great. There are certain airports where, especially like if you’re an American and you’re going to a new country for the first time paying an extra 50 bucks and I have to navigate, Uber in a foreign language can make a lot of sense.

Flights and hotels is where most of our volume is still, most of it is on flight speed. Historically, we used to just do that, but for, most of our good customers now we’re handling really every travel need that they have for both personal and business reasons.

Fabrice Grinda: And how big are you? Like how many travelers or how many trips? Like what’s the good measure of your scale?

Zach Resnick: Yeah, so today we have about a thousand customers, and some customers are individuals. Some customers are like FJ Labs, where we effectively handle almost all of, Jose’s and Jeff’s travel. But that’s just one customer. We have some people where it’s, Hey, it’s one customer and then it’s a five person family.

So it’s roughly, 1600 travelers, a thousand customers that we have the relationship with and that we built, bill. Historically we didn’t use to everyone required to be on a subscription. We would give full service for people that were members and then we’d give like a limited just discounted business and first class deals for the free tier.

And now we’ve taken away that free tier and it’s just serving members to take advantage of everything. So to, we expect to get to at least a thousand members by the end of this year and then, 5,000 by the end of 2028. But hopefully we’ll do a lot better than that.

Fabrice Grinda: So if you’re launching a subscription service if you look at and obviously it’s a completely different product, but if you look at the app store, something like Calm or Headspace or whatever, there’s usually three days or seven days free.

And then, so the free tier, if you want that, and then you have to pay or if free tier like how do you, how did you decide, okay, no, the free tier doesn’t make sense. Like how would you recommend people test this and decide what the correct go-to market strategy is?

Zach Resnick: Yeah. So because we’re a, white glove concierge service and we’re scaling we’re not just taking anyone that wants to sign up.

We’re only taking people where we know that we can save them at a bare minimum, many thousands of dollars a year and dozens of hours. And if it’s not that, we’re not going to take our people’s time to serve you today, at least with where the product is. So because of that, we wanted to make sure, hey, we’re only going to be serving people we can add tons of value to rather than just anyone that we can get, which is what we did when this was more of a bootstrap side hustle.

So today if you sign up and your application is accepted, you then get a free month of being able to inquire about anything, and then you can book one trip with us before needing to pay for membership. And then following that you’d have to be a member to be able to work with us, and that’s $2,500 a year or 300 a month.

And then for enterprises it’s, custom pricing where we can do a lot better than on average 300 per person. Especially when some people aren’t super frequent travelers in the organization.

Fabrice Grinda: So I think, if I’m not mistaken, you said originally you bootstrapped this, did you have to put any capital or it was profitable from day zero? Or like how did this get going and at what point did you decide, okay, I need to raise external capital and like any recommendations there? Because some ideas probably can and some cannot be food strapped.

Zach Resnick: Exactly. There’s some things where it’s like, Hey, if you want to build enough space next SpaceX, you can do it capital efficiently, but you’re going to need a hell of a lot of other people’s capital.

What I always recommend to people that haven’t been really successful in startups and entrepreneurship before is to find a business that at least you can bootstrap if you wanted to, for the foreseeable future. Because the probability that you will succeed is just so much higher. And having success and then compounding that I think is makes it just a lot more likely you do bigger and better things in life versus have something that’s super hard and stressful and then be turned off by the experience.

Because this was like a side hustle. This was profitable from day one. It wasn’t like a, I only did it because on every transaction I made money and provided value for people. That being said, as we grew I did put into my own money to the business to, basically make sure that working capital made sense.

And, at certain points specifically, like at the beginning of COVID was definitely a little underwater there, and we did raise, I think it was $60,000 in total. During COVID just because, travel stopped for a couple months. But in terms of how I thought about raising capital, which was basically when I went full time into the business, I was like, okay, listen, I can keep bootstrapping this, but there’s such a big opportunity.

I know I have product market fit, and given we’re at a few million in revenue, I could raise a million and a half from great investors, including FJ Labs and not take on that much dilution. It was under 10% to be able to do that. So for me at that time it made sense. My biggest piece of advice is to raise money for your business model and not for a VC’s business model.

And there’s certain businesses that play the traditional venture game really well, like deep tech, really ambitious. You want to do that from day one for our business. We may end up raising future rounds depending on if that makes sense for our business. But at every single point in our business, we’ve always had the luxury of being able to say, we do not need to raise money to stay default alive.

And every time I’ve raised the two times we’ve done before, and I’m currently in the middle of a raise now. We’ve say, okay, does this make sense for us in this time? And do we need to do something crazy Herculean to be able to get to the, next milestone or then we run outta money or we have to lay a bunch of people off.

So that’s the approach that’s worked for us. And, that’s only really been possible because we’ve been such a high margin, high take rate business from the beginning. So certainly there’s a lot of really great businesses that are lower margin. And I think there’s actually a good argument that if you’re talking about the most valuable business that.

An extreme degree of scale, you actually can’t really have high margin businesses because competition will just inherently erode that. And some of the best businesses in the world, like Costco and Amazon are, famously extremely low margin and will basically never take meaningful margin outside of AWS.

And that’s a strength, not a weakness at their scale. But I think for the vast majority of people listening, having a business you can bootstrap, that can be high margin. And we’ll just make your life so much easier. Give yourself so much more, flexibility for things to not go as planned and still be in business and be alive.

So that would be my strongest piece of advice, which is that every given point, do what makes sense for your business. And if you’re a great founder and you have a great business, you will get great capital partners to make exceptions. To how they say that they invest because they understand it’s a great business.

Fabrice Grinda: Did you have evidence of product market like day zero? And at what point did you know this was scalable?

Zach Resnick: So yes, we had it at day zero because. The very early version was text Zach on WhatsApp and he’ll hook you up with a super cheap business class ticket. And the first time that happened, it was like, oh my God, this is freaking awesome.

I’m going to use you for all my future flights and I’m going to tell everyone. So definitely from day zero we were lucky to have it. And again, I was lucky to just fall into this. I’ve been doing stuff in this industry and adjacent and, but this was the thing that just really hit and it was super clear from day one.

Yeah. I, sorry, there’s another part to your question. Beyond if day zero.

Fabrice Grinda: Obviously, WhatsApping Zach is not super scalable, so that’s point. How did you realize this was scalable and you could scale it and you could find a way to make this work?

Zach Resnick: Honestly, until earlier last year, I didn’t have, let’s say, the extreme conviction I do now that this is very scalable.

The advances in AI have really made a difference in terms of just a clear path towards scaling this business. Earlier on, it was very clear Hey, we can scale this as a services business with a few people, be very profitable, have very happy customers. And because this was just a side business of mine, that was all that we did.

And I made a few bets, in terms of hiring contractors and engineers, hiring a friend to do some stuff, but not having this be my time and focus, it was never something where I was like, oh yeah, we can definitely scale this and have it be really big. When I really dove into the business, really every week that I work on this company, I gain confidence in the ability for it to scale.

And I think when you’re looking at what can. Be a great business that scales, it’s actually a lot more important the market than the product itself. And if you’re, have enough demand and you’re innovative enough, you can figure out a way to scale and. Take in that demand. For us, travel is one of the absolute biggest markets in the world.

It has incredibly low NPS. It’s super fragmented and the pain and suffering that even someone like yourself goes through traveling is just so unnecessary in 2026. So there’s so many ways to solve the problems there that even if for some reason advances in AI didn’t happen, I worked in this five years earlier, I’m sure we would’ve pivoted or done something else to provide more value for people that are traveling internationally all the time.

Fabrice Grinda: So beyond, obviously using Ascent to save money and Time.

Zach Resnick: Yeah.

Fabrice Grinda: What are your like tips and recommendations for people that are traveling?

Zach Resnick: Yeah, so what I would say is basically, first off, really understand what you’re optimizing for. So broadly speaking, I think, if you’re listening to this, you should go to one of two domains, which is use Ascend or something like Ascend to like really outsource everything you can.

If you don’t have a executive assistant, a virtual assistant, get one and just figure out how to have better leverage for your time. Or if you want to go down the rabbit hole that I personally love, you can get really smart. Especially probably most listening people listening to this are in the US.

Learn the points game. The points game is one of the biggest free lunches that exists in the United States right now. If Trump’s new, truth or tweet comes through, that might change, but probably not going to happen. But for people to understand why this is the case. So in, in Europe actually where I live currently, there are mandates in terms of the amount that a credit card processor can take.

So in the US you’re typically taking anywhere between 2.5 to 3.4%, and then most of that ends up coming back to you in the form of points or rewards. Where in Europe you might be limited to, instead of 300 basis points, 25 or 30 or 40. So there’s inherently just less of the pie to go around.

So the reason that I think this is the best way to, to get started is because there’s just so much kind of juice. It’s a very high margin business that these, companies like Amex and Chase are very generous with the points because they can afford to be, because having you as a lifetime customer for a credit card or for a mortgage sodium profitable for them.

So first step to be able to do any of this stuff is figure out how to get great credit. If you don’t currently have great credit. There’s lots of great resources out there on how to do that. But in short, you want to pay off your cards on time. You want to have cards that are open for a while, you want to be able to have different types of credit, so you actually get penalized in the US by not having different types of debt.

If you’ve never gotten a car loan, get a really small car loan. If you own a car, that’ll actually increase your credit when you pay it off on time. Take a really small personal loan off and pay it, off in advance. These are things you can do. There’s individual concierges that you can work with that will help you increase your credit really quickly.

But that’s step one. You have to get a good credit to get these premium credit cards, and then once you get the premium credit cards. You can do the manufactured spending game. But I think for probably most people listening to this, what you really want to do is just make sure that the cards that you’re spending on everyday purchases are the right cards.

So there’s different levels for this. I’ve opened close to 300 credit cards at different times in my life. I’ve had between eight and 12 cards that I’m using regularly for different purchases. But there’s an efficient frontier where probably like the right one to three cards will give you 80 to 90% of the benefit.

And then that’s takes care of the earning side. So let’s say today, you are a professional in New York City that makes between a hundred, $200,000, you’re spending at least 30 grand on a credit card. Most of it is on, travel and dining. And you want, and you like staying at nice hotels, you should probably have either the Chase Sapphire Reserve or the Venture X Card.

Maybe you get one or two cards after that, depending on your other categories. And now for your spend, you’re looking at, if you’re doing it right, at least six figures a year of points. So now that takes care of the earning side. Now the spending side, how do you use those points? So a lot of getting great value in travel and points comes through understanding where and when you can and can’t get the value.

So I’ve had countless conversations with people where it’s like, Hey, it’s Spring Break Public School’s out in New York, and I want to take the flight on that Friday or Saturday, but I don’t see any good points deals. You’re never going to see good points deals because those are really high demand, flights.

The way to get the good points deals is by traveling at times when people aren’t traveling or being flexible enough to book your travel last minute. So you have to have some degree of flexibility, some degree of knowledge, and really you have to love the game. So when I talk about this, I, as you can tell, get really excited.

Even the fact that it’s totally not worth my time to do. I still book some of my own flights. I still look at stuff ’cause I just love the game. If you’re hearing this and you’re not super excited, this should not be for you. This is a waste of time. And go work on your business. Work on your job.

Don’t do this. One of my favorite beginner’s guide when it comes to points is one Mile at a Time. That’s the only travel blog I still read religiously, Ben Schlappi there. He’s amazing. So beginner’s guide there. But yeah, those are, I’d say the high level beginner points for how to get started with point stuff and always happy to be a resource there.

And one of the things that, we also do for our clients, which is, we don’t just book cash tickets, we’ll also give you a free quarterly consult. On the latest end points in travel, so we can help you use your own points and advise you, even though if you’re using most of us, using us most of the time for cash tickets.

Fabrice Grinda: Anything we didn’t cover that we should have covered?

Zach Resnick: Yeah, I think another tip on travel is just not just the money part, but how to save time and how to be healthier. So this is becoming more and more mainstream, but doing travel, especially long haul international travel is really tough on the body and the difference between optimizing your workouts and your meals and your blue light glasses and not, could be the difference between you getting there and being like top shape to raise some money or like feeling dead for two days.

So I, post about this lot of LinkedIn, hopefully starting some social media videos on this soon. But some of my biggest tips are use the app time shifter. It’s really good when you’re doing, long haul international time zone travel. I also highly recommend using blue light blocker glasses.

I don’t have some at my desk here, but I use them all the time. Use them two to three hours before you go to sleep and then use them. Based on your target time zone. So let’s say you are, in New York and you’re going to Paris, which is maybe a trip that you have some familiarity with Fabrice.

You should start wearing blue light glasses at the airport based on, Parisian time and not based on New York time, the day that you travel or maybe even the day before to get your body ready. So there’s lots of things you can do also on the plane. Get up whenever you can, do some squats, do some calf raises.

It really helps. There’s a lot more optimizations from there, but generally speaking.

Fabrice Grinda: What about melatonin for the three, four or five days post travel?

Zach Resnick: Yeah. I personally use melatonin, like when I need it to be able to fall asleep better. One of the big mistakes people take is taking way too much melatonin, so really, you should be taking a relatively small amount compared to what supplements are out there.

Encourage you to do your own research, but that really helped me once. I learned that a few years ago.

Fabrice Grinda: Okay. Anything else we didn’t cover?

Zach Resnick: Yeah, so what we were, DMing about some of these kind of lessons. But, I wrote these down here, but just something that I wish I did earlier was just really working on developing my intuition.

So a lot of people listening to this are probably very analytical people and a lot of people think that there’s a conflict between being intuitive and being analytical and they’re just different. But I actually think they can support one another. And ultimately, almost all of the most impressive individuals, whether they’re investors or creatives or founders that I’ve met, have incredible intuition.

But that intuition necessarily come from day one. They actively worked on it and developed it and tried to understand what it’s like to trust their gut and trust their body. I didn’t even really understand what that meant for the first, 20 years of my life. And now it’s something I work on a lot, and I think I make much better decisions by, I still go through everything analytically in my head.

But when I actually need to make the decision, it’s coming from my gut versus the head. I don’t know Fabrice if that maps your experience, but one of that.

Fabrice Grinda: Totally maps. Look at first you do the work, you do, you need analysis, but if you have enough at advance iterations in whatever we did, like at this point, every year I speak to so many hundreds of founders, I tell, I can tell very quickly.

And same thing like, do I think the business model could work based on what they’re prescribing? Very likely. It like it all becomes intuitive with enough at best. I think the, there is an in the book Blink by Malcolm Gladwell where it talks about intuition. Basically if it’s something you don’t have any experience at, don’t trust your gut because then it’s 50 50.

You’re not an art critic, so if you look at something isn’t real, it fake, you have no idea. But if the art expert who’s looked at thousands of things intuitively being something’s fake, it probably is. And so same thing here in your case, if you think so, of is a good deal, probably is in my case. If I think a startup is good or founder’s great. It probably is.

Zach Resnick: Yeah. Another lesson here is the I don’t, as I’ve said, I don’t really have regrets, but as I get older, I’ve been lucky enough to pretty much always work for myself and do various kind of hustles, entrepreneur things to be able to make money.

And besides my internship at the Points Guy, it’s always been my own business, my own thing. And now that I’m really scaling a company and working with not just a small group of people, but with a lot for the first time in my life, man, I really wish that I had some of this experience of how to be part of a team, how to be a better leader prior.

I think there’s a lot of glorification of being a founder in, the media. And I, for me, it didn’t so much come from being in tech or knowing about startups. It just. I just always so stubborn and so independent that I couldn’t imagine something else. But I actually think for people like me, pushing yourself to get experience working for someone else, even if it’s hard, even if it doesn’t feel good, if your goal is to eventually build something really big, doing that sooner than later so that you learn those hard lessons when you’re, at something lower stakes in someone else’s dream versus on your own dream. And it’s the first time you’ve ever been at 20 million in revenue and you’re learning that with people that are way more experienced around you.

Fabrice Grinda: Kind of what I did actually. So I consider myself unemployable from the very beginning. Like the idea of working for someone else and having a job like nothing could feel more. Boring and un uninspiring and not compelling. Yeah. But when I graduated college, I was 21. It was like, Hey, I’ve never, employed anyone, managed anyone, et cetera.

I don’t know anything. Yeah. I build my little sole proprietorship, like side hustle. But yeah, I went to McKinsey, and McKinsey was like business school, except they paid me. He was like, okay, how do I manage people? How do I work in teams? How do I work in my oral education skills? How do I write a deck and pitch an a business idea?

How do I evaluate business ideas? And I didn’t particularly love it. I got, the people there were amazing, but like the job itself is not that compelling. But it was yeah, it was, I thought something useful to set the stage for learning how to manage a bigger team and run a company.

Zach Resnick: Yeah. So I’m learning that on the fly right now with my very patient, team members. And I trust that I’ll likely work on this for decades to come, but if for whatever reason that doesn’t happen I think probably working with other people, could be a great thing to round out the experience or something. I never thought I would say.

Fabrice Grinda: I’m not sure I buy it to be honest. If I had to do it again, I’d probably skip it. I think you learn so much faster on the fly. Are you going to make every mistake in the book? Possibly. Will you probably blow up your first startup as a result of it?

Absolutely. Yeah. But are you going to learn? I think it’s a more fun way to learn than a work someone else and may, maybe working in a startup is so hard, like I, I think. I think that could have been the way to go, like work in a startup, but like earliest early enough stage like A or B, not beyond that otherwise it’s already too structured to make the most of it.

Zach Resnick: Yeah, I think it’s much more about just having the reps with other people. Like most of my businesses have been very I’m the business, I’m doing everything. Or it’s like me and a few people and it’s very bifurcated. So a lot of the like, communication stuff that happens when you start having, the 70 people we have today, it’s just all extremely new.

And again, I think I’m learning quickly. I have to because I want to make this thing work. But could be nice to happen another time, but again, the grass always greener and this is the way it happened. But I think for me the lesson is more just like if you’re someone that imagine yourself as unemployable, especially if there’s opportunities to work with, like people that you respect and really like maybe give those credence versus just writing it off as I need to do in my own time.

Fabrice Grinda: Makes sense. Congratulations on getting to where you are and all the success and Yeah. Hopefully with. Many more people are going to use this in scale.

Zach Resnick: Thank you for all the support Fabrice and FJ Labs. You guys have been great investors for us and partners, and appreciate you having me on your show today.

Fabrice Grinda: Thank you so much. Perfect. Thank you for joining.

Zach Resnick: Okay, thank you.

Author Rose BrownPosted on January 20, 2026January 20, 2026Categories Playing with UnicornsLeave a comment on Episode 51: Zach Resnick, Founder & CEO of Ascend

FJ Labs Q4 2025 Update

FJ Labs Q4 2025 Update

Friends of FJ Labs,

We hope you had a restful holiday season and thank you again for your ongoing support of FJ Labs. We finished 2025 with a bang and are excited to share our latest updates below.

Wishing you all a happy, healthy and prosperous 2026!

Numerai Raises $30M Series C Funding Round

5X Valuation Increase from 2023 Raise

One of our most interesting investments at FJ Labs, Numerai, a hedge fund build on top of the world’s largest data science tournament, raised a $30M Series C led by top university endowments and values the company at $500M, a 5X increase from its last valuation in 2023. Existing investors, including Union Square Ventures, Shine Capital, and Paul Tudor Jones, also participated. This exciting milestone comes on the heels of JPM securing $500M of capacity in Numerai’s fund. 

Numerai’s growth continues to accelerate: over the past three years, it has grown AUM from ~$60M to $550M, including an extra $100M this past month alone. In 2024, Numerai’s global equity hedge fund delivered a net return of 25.45% with only a single down month and a 2.75 Sharpe. With the new equity capital and JP Morgan’s capacity, the company is now positioned to scale its AI hedge fund toward $1B in AUM and beyond.

Vinted, our largest Fund II position, continues to move from strength to strength, accelerating through €10B GMV and €1B revenue in 2025 while highly profitable — and the U.S. is next! FJ Labs and OLX alum Thomas Plantenga has flawlessly executed for years. (LinkedIn)

Marble Health raised a $15.5M Series A led to continue scaling school-embedded mental healthcare. Since launching last year, Marble has already facilitated over 15,000 therapy sessions for children who may otherwise not have received care. (TechFundingNews)

Fintech Yendo, creator of the first vehicle-secured credit card, raised a $50M Series B to accelerate its expansion. By unlocking $4T of trapped equity from cars and homes, the company provides access to credit products typically reserved for super-prime customers. (BusinessWire)

European refurbished electronics marketplace, Refurbed, raised €50M to support further geographic expansion, this time focused on the UK. Founded in 2017, Refurbed continues to compound growth, is profitable, and GMV approached €1B in 2025. (eCommerceNews)

Transparency Analytics, a startup offering real-time feedback on the creditworthiness of various debt structures to lenders, completed its second funding round led by Deciens Capital. (FintechTimes)

Juo, a Warsaw-based startup building technology for scaling subscriptions based on physical products, raised €4M in seed funding to expand its capabilities, led by Market One Capital. (EuStartups)

Danske Bank hosted a recorded event with Fabrice where he discusses the impact of AI on marketplaces, emerging marketplace trends,  and his concerns about an AI bubble. A full recording and slides used in Fabrice’s presentation can be found here.

Fabrice enjoyed a wide-ranging conversation with Enzo Cavalie, founder of Startupable, the most listened-to startup podcast in Spanish, where he discusses the impact of AI on marketplaces, the trillion-dollar opportunity in B2B digitization, and more.

At Abu Dhabi Finance Week, Jose took the stage to discuss the “unicorn formula” and what it really takes to back a billion-dollar company. As one of the most active early-stage investors globally, Jose shared the signals we at FJ Labs have come to trust, from instinct to data, pricing, and patience.

Make sure to check out Fabrice on the VC10X podcast with host Prasant Choubey. They dive deep into Fabrice’s personal journey, from leaving McKinsey at 23 to chasing the entrepreneurial dream, to the “spaghetti on the wall” strategy of launching OLX in 100+ countries simultaneously.

FJ Labs partner Jeff Weinstein walks through the mechanics of evaluating 200+ startups each week at FJ Labs, what separates fundable companies from also-rans, and the way AI is reshaping both marketplace businesses and the venture industry itself on R136 Ventures’ recent podcast.

At this year’s FII Institute event in Riyadh, Jeff spoke on a Kauffman Fellows panel on the “Evolution of a VC firm” alongside GPs from Monashees & Deciens. The group dug into the key mindset shifts and structural changes required to scale a fund into a firm.

ICYMI, Fabrice shared his much-awaited annual holiday gadget guide for 2025. He made several upgrades to prior versions and also introduced many kid-centric gadgets, from wagons, to cargo bikes, to the best travel luggage.

Make sure to check out the first of Danny Brown & Camila Bustamante’s two-part deep dive into the next generation of asset-backed credit. They explore how ABC is beginning to scale like software, why this cycle is different, and what early winners are teaching us.

In the spirit of the holiday season, FJ Labs partnered with local NYC-based charity, City Harvest, a nonprofit dedicated to food rescue and hunger relief. The FJ team packed over 2,000 bags of fresh produce into family-sized portions for distribution to food pantries across the city. 


Author Rose BrownPosted on January 13, 2026January 13, 2026Categories FJ LabsLeave a comment on FJ Labs Q4 2025 Update

2025: Transitions

2025: Transitions

2025 was a year of transition. Many things were set in motion that will bear fruit in the years to come.

At the behest of my son François, I found a surrogate to attempt to get him a baby brother. To accommodate a larger family, I listed my New York apartment and began looking for a larger place in Tribeca. Compelled by Alpha School pitch, I enrolled François there for kindergarten starting September 2026. I listed my house in Turks & Caicos and started the process of moving to Antigua. I also allocated more time to Midas, FJ’s latest incubation. I am sure not all of these will play out as expected, but I am excited for the new chapters to come.

The epic adventure of the year did not happen. I was supposed to train in Finse, Norway, ahead of an expedition to cross Greenland by snow kite. Sadly, my tennis elbow worsened to the point where I tore 80% of the tendon sidelining me from adventure travel and sports altogether.

The first few doctors I saw told me I needed immediate surgery and would most likely never play tennis again. As you can imagine, I did not accept this answer and went down the regenerative medicine route. Over the course of the year, I did cyto-rich PRP, exosomes with matrix, BPC-157 & TB-500 peptides, endless isometric rehab exercises, hyperbaric chamber sessions, and red-light therapy. My elbow fully healed and I was able to start playing padel again towards the end of the year. Regardless of what ails you, get alternative opinions and explore multiple avenues. Try to avoid surgery if possible.

While sidelined from adventure travel, I split my time between my three wonderful homes: Revelstoke, Turks & Caicos, and New York.  I spent the first few months in Revelstoke, where we skied and snowmobiled up a storm.

It was incredibly special to properly ski with Fafa for the first time, until he promptly broke his leg.

I also loved my time in Turks where I even managed to kite and eFoil with Fafa and Angel.

New York continued to serve as my base for urban adventures. It remains the perfect haven for intellectual, professional, social, and artistic pursuits.

I continue to find it an exceptional place for the kids to grow up.

I finally went to visit my brother Olivier in Austin and discovered the city and its charms. Fafa was particularly impressed by Waymo’s robotaxis.

We also went to Olivier and Cristina’s super cute wedding in Rio.

I then visited family in Nice before renting a house in Saint-Tropez for two weeks in July to try it out. It was amazing. It’s interesting how a place so reputed for its parties can also be laid-back and remarkably kid-friendly. The Grindaverse, writ large, had a blast. It accommodated everyone’s needs and desires, especially since the house came with a padel court.

I skipped my traditional two weeks in Turks this past summer. Instead, I headed to Revelstoke for a longer five-week stint. I initially worried it would feel too long, but it was perfect. We had the most epic summer adventures there: car racing, jet skiing, hiking, camping, and more.

I then made my annual pilgrimage to Burning Man. This year I brought many members of the Grindaverse. We were extremely lucky with the weather and avoided getting stuck in the rain-related closures. In fact, the rained-out moments when we stayed inside felt healing and connecting. For a variety of reasons, the journeys veered into life-lesson territory rather than being purely enjoyable, and I left with very specific insights about what to do differently next year.

Fall in New York continued to be extraordinary. September and October remain among the city’s most vibrant months.

I also did a wonderful fall father–son bonding trip to Revelstoke, which allowed me to appreciate the town in the off-season for the first time. I worried it might be too rainy and miserable during shoulder season, but it turned out to be perfect, and a great complement to East Coast fall foliage.

As usual, I spent Christmas in Turks & Caicos and New Year’s in Revelstoke with the family. Amélie even skied for the first time and she’s only 22 months old!

Professionally, 2025 continued to be extraordinarily busy. I spent a significant amount of time helping scale Midas. We completed the first close of FJ Labs IV. We remained contrarian. We avoided over-hyped and overpriced AI companies and instead focused on network-effect businesses that use AI to become more efficient.

I spent considerable time reflecting on the impact of AI on marketplaces. I will present our updated perspective in an upcoming Playing with Unicorns episode.

Overall, FJ Labs continued to rock. The team remained at 19 people. We deployed $49 million. We made 174 start-up investments, 98 first-time investments and 76 follow-on investments.

Despite the macro environment, we were fortunate to achieve several successful exits, including the IPO of Klarna, the acquisition of Momence by Club Essentials, and the secondary sale of AgVend.

Since Jose and I started angel investing 25 years ago, we invested in 1,268 unique companies, had 425 exits (including partial exits), and currently hold 892 active unique company investments. We achieved realized returns of 26% IRR with an average multiple of 2.5x. In total, we deployed $735M.

We also hosted our bi-annual retreat in Saint-Tropez for the first time, and it was a huge success.

On the content front, I continued developing and refining Fabrice AI. I just launched an alpha version of Pitch Fabrice, where founders can pitch their startups and receive feedback. It is trained on many of the pitches we evaluate at FJ Labs, but remains a work in progress. With more at-bats, I hope it will provide actionable feedback to founders we do not have the opportunity to speak with directly, and perhaps even surface one or two exceptional companies for us to invest in.

I finally took the time to put my spiritual learnings into writing:

  • The Meaning of Life
  • In Praise of Being Yourself
  • The Universe is Whispering to You

I appeared on multiple podcasts. I gave my most in depth interview ever on Open VC. Towards the end of the year I spent more time discussing the impact of AI on marketplaces on VC10X and Startupable.

2026 is going to be interesting. It’s hard to tell where we are in the AI bubble. It feels like we are in the later innings, but no one really knows. In Internet bubble terms, are we in 1995, 1998, or January 2000? I hope it lasts quite a bit longer. Like previous bubbles that helped lay down railroads or fiber across the United States, this one is building the infrastructure for the AI revolution to come. It could lay the foundation for a productivity boom that might allow us to grow out of a looming debt crisis driven by unsustainable government deficits and rising debt-to-GDP ratios.

As with most technological revolutions, I suspect it will take longer to impact the broader economy than optimists expect. In the startup world, we are early adopters, so we naturally assume the rest of the world will move just as quickly. But startups account for only a small fraction of GDP. Governments, large enterprises, and SMBs, who make up the bulk of the economy, move far more slowly. Broad adoption and deep implementation will take time. People tend to massively overestimate the short-term impact of new technologies while massively underestimating their long-term effects.

More pragmatically, I want the AI bubble to persist because I worry that if it implodes all startup funding will be impacted. Non-AI startups would find it even harder to raise than they do now. History suggests that when bubbles burst, the baby often gets thrown out with the bathwater. I suspect that our prudence and discipline in these bubbly times would not be rewarded beyond not having to take massive write offs and write downs on AI startups.

Beyond that, what excites me most is seeing how the many personal, professional, and geographic threads I set in motion this year begin to intertwine. 2025 was about positioning and planting seeds. 2026 will reveal which of them take root.

Happy New Year!

Author Rose BrownPosted on January 6, 2026January 6, 2026Categories Year in Review15 Comments on 2025: Transitions

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